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privacy policy

What type of information we  collect.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; purchase history. We also collect personally identifiable information (including name, email, phone ,address ),When you conduct a transaction on our website. 

Your personal information will be used for the specific reasons stated below only.

We collect  Personal Information To provide and delivery our products and To be able to contact our Visitors and our customers with general or personalized service-related notices and promotional messages.​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products  to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 we may contact you via email, telephone, text messages, and postal mail for delivery our products or notice message.

If you don’t want us to process your data anymore, please contact us at thejapanharvestfarm@gmail.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thejapanharvestfarm@gmail.com

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Our Japan muskmelon and other varieties are seasonal products, they are usually available in July, August, September!  For update information, please subscribe us.

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Dear customer, you can only place an order on our website if you can pick up the muskmelons at the following locations (Markham, Richmond, Mississauga and Oakville) at the agreed time. These locations are usually in some supermarkets or large parking lots of shopping malls. When placing an order, the email, phone number and the area must be true, so that we can divide the area and contact you. After placing the order, please wait patiently for our confirmation email. Since the picking time of each muskmelon is different, usually one season every half a month, we need time to confirm your order. After we confirm, your order is officially included in our waiting list, first come first served. When the muskmelons are ripe, we will notify you to pick up the muskmelons at one of the following locations (Markham, Richmond, Mississauga and Oakville) three days before the pick-up. Please reply to our pick-up notice for final confirmation. If we do not receive your reply, we will contact you again by phone. If we still do not receive a reply, the order will be deemed cancelled. After receiving the muskmelon, please store it at room temperature until it becomes soft when pressing the bottom of the muskmelon. Enjoy our muskmelons! Thank you for your support.

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